Privacy Policy

When you place an order or create an account, we collect personal information including your name, email address, phone number, shipping address, and payment details. We may also collect information about how you browse and interact with our website.

We use the information we collect to:

• Process and fulfill your orders
• Send order confirmations and shipping updates
• Respond to your questions and requests
• Improve our website and your shopping experience
• Send you updates about new arrivals or promotions, if you have opted in

We will never sell your personal information to third parties.

We only share your information with trusted third parties where necessary to fulfill your order — such as courier and payment processing services. These parties are obligated to keep your information confidential and may not use it for any other purpose.

All payment transactions are processed securely through our payment provider. Elsewhen does not store your full card details on our servers. Your payment information is encrypted and handled in accordance with industry security standards.

Our website uses cookies to enhance your browsing experience, remember your preferences, and understand how visitors use our site. You may disable cookies through your browser settings, however this may affect certain features of the website.

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, or as required by applicable law. Once your information is no longer needed, it will be securely deleted.

Elsewhen reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page. Continued use of the website following any updates constitutes your acceptance of the revised policy.

This Privacy Policy is governed by the laws of the State of Kuwait. Any disputes arising from this policy shall be subject to the exclusive jurisdiction of the courts of Kuwait.